An item may be returned for STORE CREDIT or exchanged for another item, as long as it is within 14 days of the emailed receipt. The item must be in unused condition with original tags attached as it was shipped to the customer. Please include the name used when the order was placed on all returns and store credit will be issued within 5-10 business days.
All returns can be sent to the following address:
318 N. Parkerson Avenue
Crowley, LA 70526
Shipping and handling charges are non-refundable. The customer is responsible for return shipping costs, unless the item has arrived damaged**. All refunds will be for the price of the item purchased and tax (if applicable), but not the cost of shipping.
**If the item arrives damaged or there is a mistake on our part (if you received the wrong item/color/size placed on your original order), you will be reimbursed for the purchase including shipping fees.
After you place an order it will be processed within 6 hours unless your order is placed after 5PM CST, or on a non-business day (Saturday or Sunday, in that case your order will be processed the following business day). Domestic orders can arrive in 5-10 business days, and international orders between 14-21 business days.
Indigo Blue is not responsible for any lost or stolen packages once delivered.