Shipping
SHIPPING
Shipping and handling charges are non-refundable. The customer is responsible for return shipping costs, unless the item has arrived damaged**. All refunds will be for the price of the item purchased and tax (if applicable), but not the cost of shipping.
**If the item arrives damaged or there is a mistake on our part (if you received the wrong item/color/size placed on your original order), you will be reimbursed for the purchase including shipping fees.
ARRIVAL TIME
After you place an order it will be processed within 6 hours unless your order is placed after 5PM CST, or on a non-business day (Saturday or Sunday, in that case your order will be processed the following business day). Domestic orders can arrive in 5-10 business days, and international orders between 14-21 business days.
Indigo Blue is not responsible for any lost or stolen packages once delivered.
Shipping and handling charges are non-refundable. The customer is responsible for return shipping costs, unless the item has arrived damaged**. All refunds will be for the price of the item purchased and tax (if applicable), but not the cost of shipping.
**If the item arrives damaged or there is a mistake on our part (if you received the wrong item/color/size placed on your original order), you will be reimbursed for the purchase including shipping fees.
ARRIVAL TIME
After you place an order it will be processed within 6 hours unless your order is placed after 5PM CST, or on a non-business day (Saturday or Sunday, in that case your order will be processed the following business day). Domestic orders can arrive in 5-10 business days, and international orders between 14-21 business days.
Indigo Blue is not responsible for any lost or stolen packages once delivered.